It’s important to note that silos aren’t inherently wrong—they do serve a purpose when they allow people with similar skills...
Nexus recently worked with a government agency that was shifting a number of its most important services online....
Middle managers in the public sector are often the ‘meat in the sandwich’....
We understand the challenges and constraints involved in strategic planning for public sector organisations...
Most organisations these days have corporate values, often with a vision or mission statement....
‘Commissioning’ has only recently emerged as a buzzword in Australia....
This is the final article in our series on ‘20 years of change in the public sector’....
This is the second article in our series on ‘20 years of change in the public sector’....
The 20th anniversary of Nexus prompted us to reflect on the changes that have occurred in the public sector over that time....
This emphasis on customer service is just one of the practices that the public sector has adopted from the private sector...